Take a look at some of the common questions we receive about our plumbing services.
At A Step Above Plumbing Inc., we’re dedicated to providing exceptional plumbing services. Below, we have answered some common questions we receive about the plumbing services we offer.
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What plumbing services do you offer?
As a full-service residential and commercial plumbing company, we offer an extensive list of services. These include repairs for faucets, drains, water heaters, and toilets, clearing clogged drains, general plumbing installation and maintenance, and more.
Are you licensed and insured?
Yes! We are a fully licensed plumbing company, and we carry the necessary insurance to protect our customers and our team.
How long have you been in business?
We have been serving homes and businesses since 2003. This long history and experience allows us to tackle nearly any plumbing issue with confidence.
How do I request a quote?
We offer free, no-obligation estimates on all of our residential and commercial plumbing services. You can call us directly or use the form on our website to schedule a quote.
Do you serve homes and businesses?
Yes! We have dedicated teams with expertise to handle the unique plumbing needs of both residential and commercial properties.
Why should I choose you for plumbing services?
We have been a trusted plumbing expert for over two decades. We focus on delivering efficient, reliable, and friendly service.
How do I know if I have a clogged drain?
A simple clog usually affects one drain. If multiple drains in your home are slow or backing up, this is a strong indication that there is a deeper main sewer line blockage.
What is the average cost to unclog a drain?
The cost to unclog a drain varies depending on the severity of the clog and its location. For an accurate price, please contact us for an estimate.
Do you offer hydro-jetting for clearing tough clogs?
We use professional methods to restore stubborn blockages and restore flow. We will determine the best technique for the situation when you reach out to us.
Can you repair or replace a broken sewer line?
Yes! We handle comprehensive sewer line services, including inspection, repair, and replacement. We have the experience to determine the best option to resolve serious leaks or blockages.
Why is my garbage disposal not working?
Common issues include a simple jam, a tripped reset button, or motor failure. We can quickly diagnose the problem and implement the proper fix.
What types of water heaters do you install and repair?
We service and install all major types of water heaters. These include both traditional tank water heaters and modern, energy-efficient tankless water heaters.
Do you offer early morning appointments for emergency situations?
Yes! We know that plumbing problems can’t wait, so we offer early morning appointments starting at 7:00 a.m.
What can cause a running toilet?
A running toilet is usually caused by a faulty flapper, high water levels in the tank, or a broken fill valve. We can diagnose and replace worn or broken components to stop the water waste.
Can you help with low water pressure throughout my home?
We can! Low water pressure can be caused by pipe corrosion, sediment buildup, or a faulty pressure regulator. We can inspect your system and find the root of the problem.